Terms of Use

Welcome to our Avid website! Avid Sales Corporation provides its services to you subject to the following conditions. By accessing our website, you have read, understood, and agreed to be bound by all of these Terms of Use including Transaction Policies posted in Avid website.

All the information, products and services, available for your use in this website is created by Avid Sales Corporation and is subject to the terms and conditions set forth in this document.

Avid Sales Corporation reserves the right, in our sole discretion, to make any changes or modifications to these Terms of Use and policies at any time for any reason. Your use of website will be based off from the latest terms stated in this website at the time of such use.


We collect and use information about you to process your transactions, reply to your concerns, and to contact you in verifying and confirming your order. We also use the same information to provide customer care services. We have a group of privacy policy laid out in this site for your reference, in which you can further understand how we handle personal data that you may voluntarily provide or the data we may collect.

To use and order from our website and online store, you will be asked to register and create an account subject to the terms of use of this website.


All the content on this site is the property of Avid Sales Corporation. It is Avid’s top priority to give you the most accurate descriptions of the products, however we cannot fully guarantee that all of the information from this site is accurate, current and free of errors.

Avid Sales Corporation posts a variety of information including but not limited to, product description, product availability, merchandise information, store locations, promos, events, reviews and comments. The information that you can see here in the avid.com.ph website is for informational use only. Avid Sales Corporation shall not incur any liability when it comes to the accuracy and completeness of the information indicated in this website. Moreover, Avid Sales Corporation cannot guarantee the Product Information contained in this website to be exactly alike with the product materials. It may be different due to manufacturer changes.

Copyright: By using this website, you agree not to reproduce, copy, modify, publish, transmit, use, reuse, sell or exploit for any kind of public display for commercial purposes. As well as any attempts of changes such as hacking, damaging or impairing this site is strictly prohibited. Any attempts of the aforementioned shall be subject to Legal Ramifications.

Trademarks: All logos, text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software displayed on this website is the property of Avid Sales Corporation. Therefore, you are not permitted to duplicate any copies from this website without prior signed consent from the management.


By clicking the “Add to Cart” and “Place Order” or other similar website button, customer is submitting its intent to purchase that particular product. However, it is under Avid Sales Corporation’s sole discretion to accept or reject a certain order.

The products posted in this site is not intended for children below 18 years of age. Any purchases made by the aforementioned will not be honored, unless it will be through the parent/guardian instead.


Prices posted here on www.avid.com.ph may change without prior notice. The sudden change may be due to the suppliers’ price change or current market situations. The prices here all varies from the actual store price. Avid Sales Corporation undertakes serious effort in making sure that all the prices posted here is accurate, however errors may still occur from time to time and the price of your order will be validated as part of acceptance procedure. 

Avid Sales Corporation cannot validate the price of an item until after the order has been placed. Pricing errors may occur and www.avid.com.ph has the right to cancel any orders containing pricing errors, with no further obligations to you, even after the receipt of your order confirmation or shipping notification from www.avid.com.ph. Avid Sales Corporation, at its sole discretion may contact you for instructions on how to cancel your order and notify you with regards to the cancellation. The pricing here in www.avid.com.ph may be different from the pricing of our AV Surfer and Sony Centre by Avid retail stores.


For safety purposes, Avid Sales Corporation may be asking for the following requirements during delivery for a smoother transaction.

  • The customer should at least have two (2) valid ID’s. They may present any of the following below:

PRIMARY ID (one of the following)

  • SSS/Unified Multi-Purpose ID
  • Driver’s License
  • Passport

SECONDARY ID (one of the following)

  • Voter’s ID
  • Postal ID
  • Tin ID
  • Company ID
  • NBI ID
  • Philhealth ID


  1. Orders are being processed daily (Mondays thru Sundays) from 8:00 AM to 5:00 PM. Orders placed after cut off will be processed next business day. Orders placed after 4:00PM shall be processed on the next day.
  2. For verification purposes, Avid Sales Corporation may be asking you to provide additional information or requirement. Verification may take 24 hours or less after the customer has provided the additional necessary requirements needed. You will receive an email if there are any additional documents needed from you.
  3. A customer is allowed to order a maximum of Five (5) units per transaction. For orders more than the stated limit, customer may send us an email via online@avid.com.ph or contactus@avid.com.ph.
  4. Please take note that there are cases wherein the order cannot be processed for reasons such as:
  • Product unavailability
  • Delivery area is not within our scope of delivery
  • Wrong or Incomplete Order details
  • Customer has reached the maximum number of units that is allowed to be purchased
  • Errors in product price information
  • The Debit Card/Credit Card used is identified as fraud

Avid Sales Corporation has the right to refuse or cancel any order for any of these reasons.

  1. Once the verification process has been completed, Avid Sales Corporation will be sending you a Confirmation Email that your order is on process.
  2. Products in this website are normally available, but if in case the product you ordered is out of stock you will be notified immediately by our team via email as to when the product will be soon available. The customer is allowed to cancel their order without any charges for this circumstance.


Avid Sales Corporation reserves the right to cancel your order under any circumstances beyond the control of Avid Sales Corporation such as but not limited to:

  1. Force majeure or act of God including calamity or bad weather condition, strikes, etc.
  2. Out of Stock from Manufacturer
  3. Product End of Life or discontinuity
  4. Unexpected System Error
  5. Incorrect Promotion
  6. Incorrect Pricing
  7. If customer refuses to follow order requirements.
  8. Orders are over the limited quantity of purchase allowed per user account.
  9. Order has been found to be fraudulent.

** You will be notified via email upon order cancellation.



  • No cancellation for orders paid via credit card or debit card.
  • For orders paid via Cash on Delivery, if your order has not been packed or shipped out yet, you may still cancel your order by sending an email with order details to online@avid.com.ph, before four o’ clock in the afternoon (4 P.M) of the same order date, otherwise, order shall proceed for delivery.

Order details needed:

  1. Order Number
  2. Order Date
  • Customer Name
  1. Model of Product Ordered
  • For orders paid via bank transfer or bank deposit, orders can no longer be cancelled once payment has been verified and credited to our bank account.


For further questions and assistance, customer may email us at online@avid.com.ph or contactus@avid.com.ph.



  1. You may pay using the following payment methods:
  • Credit Card
  • Debit Card
  • Bank Transfer
  • COD (Cash on Delivery)
  1. Avid Sales Corporation will not be liable for any loss or damages arising from the following situations below
  • Incorrect Billing Address entered by the customer in the Order Information
  • Incorrect Payment Information entered by the customer in the Order Information
  • Incorrect Remittance or Deposit by the customer with the payment of the purchased items
  • Avid Sales Corporation is not in any form, responsible for any failure to proceed or error in connection related to payment, thus, the customer or user may not hold Avid Sales Corporation liable for any claims thereof.

Avid Sales Corporation shall not incur any liability of whatever circumstances that haven’t been foreseen such as nature arising, unavoidable incident, actions of third parties including but not limited to: hackers, suppliers, government etc. As well as event of force majeure.